Ask Spike
Sharing What I've Learned Throughout My Career
Shiny New Object Podcast - Episode 50 - Khoros / Spike Jones / SVP Strategic Services
“Convincing a brand that they are not going to be the centre of attention is a hard thing” this quote comes from Spike Jones the SVP of...
The Customer is Always Right…Sometimes
You’ve heard the phrase. You’ve probably even said it before. But in this age of “everyone has a voice and a way to broadcast it out into...
Defining who you aren’t
A prospective client came and visited us at the Brains on Fire worldwide headquarters this week about a naming and identity project. And...
What makes your advocates feel like rockstars?
Lavishing them with freebies? Flying them all over the country? Throwing monthly parties for them? Maybe for a while. But not only is...
Passion is not a commodity
So quit treating it like one. It’s not something you can buy or sell. It’s not even something that you can earn. The word “passion” is...
Never underestimate what people will get excited about
So you’re concerned that you’re product or service isn’t sexy. That it’s not an iPod or a sports car. That people aren’t going to talk...
Brand Promise vs. Brand Commitment
“There’s a difference between a brand promise and a brand commitment. It’s easy to promise. It’s hard to commit.” - G. Cordell I love...
Numbers for the sake of numbers
Hypothetical question for you: Let’s say you’ve been writing a blog for years now. And you’ve got a pretty good readership built up. Not...