Peer-to-peer vs. Corporation-to-customer
From the collection of posts I wrote while at Brains on Fire: Peer-to-peer vs. Corporation-to-customer
WOM
Marketing in a “down” economy
From the collection of posts I wrote while at Brains on Fire: Marketing in a “down” economy
The Experience Question
From the collection of posts I wrote while at Brains on Fire: The Experience Question
Brands should be the Fans
From the collection of posts I wrote while at Brains on Fire: Brands should be the Fans
I just want your extra time
From the collection of posts I wrote while at Brains on Fire: I just want your extra time